Basilily – Terms & Conditions

Last Updated: November 6, 2026

Welcome to Basilily. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them before placing an order.

1. Products and Descriptions

We make every effort to ensure product descriptions, images, and pricing are accurate. Minor variations in color, appearance, packaging, or product specifications may occur. Product availability is subject to change without notice.

2. Orders and Payments

All orders are subject to acceptance and product availability. Basilily reserves the right to cancel or refuse an order in cases of suspected fraud, pricing errors, or inventory issues. Payment must be received before an order is processed.

3. Shipping and Delivery

Shipping estimates are provided for guidance and are not guaranteed delivery dates. Once an order is transferred to the shipping carrier, delivery times and handling are outside our direct control. Customers are responsible for providing accurate shipping information.

4. Returns and Refunds

Returns, exchanges, and refunds are subject to our posted Return & Refund Policy. Certain products may be excluded from returns for hygiene, safety, or other reasons where permitted by law. Please review the policy before purchasing.

5. Product Use and Safety

Customers are responsible for reading product instructions, warnings, and care guidelines before use. Products must be used only for their intended purpose. Basilily is not responsible for damage or injury resulting from misuse, improper handling, or failure to follow product instructions.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated and legally authorized.

6. Intellectual Property

All website content, including text, images, logos, designs, and branding, belongs to Basilily or its respective licensors. No content may be copied, reproduced, or used commercially without prior written permission.

7. Limitation of Liability

To the extent permitted by law, Basilily is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these Terms limits rights or protections that cannot legally be excluded.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.

9. Changes to These Terms

Basilily may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised update date. Continued use of the website constitutes acceptance of the updated terms.

10. Contact

For questions about these Terms & Conditions, please contact:

Basilily Customer Support
Website: www.basilily.com
Email: hello@basilily.com

By using this website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions.